How long does shipping take?

Shipping times vary depending on the product. Most in-stock items ship within 1-2 business days and typically arrive within 3-7 business days. However, some items are drop shipped directly from the manufacturer, which may take longer. Estimated delivery times will be provided at checkout, and we'll keep you informed about your order status.

Do you offer free shipping?

Free shipping is available on select items only, as indicated on individual product pages. Shipping costs will be calculated at checkout based on your order and location.

Do you ship internationally?

Currently, we ship within the United States only. Please contact us if you have special shipping needs.

Are your cleaning products commercial-grade?

Yes, we specialize in professional-grade cleaning supplies suitable for both commercial and residential use.

Can I order in bulk?

Absolutely! We offer bulk pricing for larger orders. Please contact us for a custom quote on bulk purchases.

How do I know which product is right for my needs?

Each product page includes detailed descriptions and recommended uses. If you need help choosing the right product, feel free to contact us for expert advice.

What is your return policy?

We accept returns within 14 days of purchase for unopened products in original packaging. A 15% restocking fee applies to all returns. Customer is responsible for return shipping costs. Please contact us to initiate a return and receive return authorization.

Non-returnable items include: Opened cleaning chemicals or liquids, special order items, and clearance/sale items. Some products drop shipped directly from manufacturers may have different return policies—please contact us to verify return eligibility for these items.

Can I exchange a product?

Yes! We're happy to help with exchanges. Exchanges are preferred over returns and the restocking fee may be waived for direct exchanges. Contact our customer service team to arrange an exchange.

Who pays for return shipping?

The customer is responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping method for returns.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for secure checkout.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track orders and save your information for faster checkout.

Are your products safe for home use?

Yes, all our products are safe when used as directed. Always read product labels and follow usage instructions carefully.

Do you offer eco-friendly cleaning products?

Yes, we carry a selection of environmentally friendly cleaning solutions. Look for products marked as eco-friendly in our catalog.